How to Be an Amazing Hotel Porter

When you think of a hotel you think of a porter - it just can’t be helped. This isn’t simply good mental marketing from the porter’s union. Porters are emblems of the hospitality industry for a whole host of reasons and we go into depth on each of them in this course. We also go into best practices for porters with luggage handling, guest interactions, safety and anything else. If you’re looking to improve your portering game, aiming to ace an upcoming job interview or seeking to train a fresh crop of hospitality hopefuls then this 30-minute course on porter basics is the one for you.


Anyone looking to train a porter, become a porter or improve as a porter.


  • What is a porter?

  • How should a porter communicate?

  • What are a porter’s best practices when it comes to luggage handling?

  • Is a porter a concierge waiting to happen?

  • Does safety come first when it comes to a porter?

  • What kind of career can a hotel porter go on to have in hospitality?

  • Final Exam

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